1- Introduction

Welcome to the Tech SOS website, located at www.tech-sos.com (the "Website"). The Website is owned and operated by UAB SESTOJI PLANETA, a limited liability company registered in the Republic of Lithuania ("we," "us," or "our"). By accessing or using the Website, you signify that you have read, understand, and agree to be bound by these terms of use (the "Terms of Use" or "Terms"), whether or not you are a registered user of our services.

2- Services and Limitations

The Website provides technical support services ("Services") to users. The Services include but not limited to troubleshooting and resolving software and hardware problems, providing instructions, and answering technical questions.

The Services are provided on an as-is and as-available basis and we do not guarantee that the Services will be uninterrupted or error-free. We are not responsible for any damage to your device or loss of data resulting from the use of our Services.

In some cases, the Services may be unable to fix certain problems, such as those caused by hardware issues or the fault of other vendors. In these cases, we will make a good faith effort to assist you in finding a solution, but we will not refund any fees paid for the Services. By using our Services, you understand and agree that you are paying for the process of troubleshooting and attempting to solve your problem, and not for a guaranteed solution.

We are not responsible for any damages or losses resulting from the use of our Services or the Website, including but not limited to damages or losses caused by user's lack of operational knowledge or inability to follow our instructions.

3- User Conduct

You agree to use the Website and the Services only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Website or the Services:

• In any way that violates any applicable federal, state, local, or international law or regulation.
• For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.
• To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
• To impersonate or attempt to impersonate us, our employees, another user, or any other person or entity.
• To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Website or the Services, or which, as determined by us, may harm us or users of the Website or Services or expose them to liability.

4- User Data

We may collect and use your personal data (such as your name and email address) in accordance with our privacy policy, which is available on the Website. By using the Website and the Services, you consent to our collection and use of your personal data.

5- Intellectual Property

The Website and its entire contents, features, and functionality, including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof, are owned by us, our licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

6- Disclaimer

 The information provided on the Tech SOS website, including any content on our blog, is for general informational purposes only. While we make every effort to ensure that the information provided is accurate and up-to-date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website, you are able to link to other websites which are not under the control of Tech SOS. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Additionally, please note that the information provided on our website or through our services is not intended to be a substitute for professional advice and should not be relied upon in making or refraining from making any decisions.

The website and its contents are provided on an "as is" basis without any warranties of any kind. Tech SOS, its affiliates, and its licensors do not warrant that the website will be uninterrupted or error-free, and hereby disclaim any and all warranties and conditions, whether express, implied or statutory, including without limitation any (if any) warranties or conditions of or related to:

• merchantability,
• fitness for a particular purpose,
• workmanlike effort,
• lack of viruses,
• accuracy or completeness of responses, or results,
• lack of negligence,
• lack of workmanlike effort,
• absence of defects,
• timeliness,
• lack of viruses, worms, Trojan horses, or other code that manifests contaminating or destructive properties,
• lack of negligence,
• lack of workmanlike effort,
• absence of defects, or
• timeliness of services.

Tech SOS shall not be liable for any damages or losses whatsoever arising from or in connection with the use or inability to use the website, including without limitation, direct, indirect, incidental, punitive, special or consequential damages, loss of use, loss of data, loss caused by a computer or electronic virus, loss of income or profit, loss of or damage to property, claims of third parties, or other losses of any kind or character.

In case of the user's lack of operational knowledge or ability to follow our instructions, we will not be held liable for the failure of resolving the problem.

By using our website and services, you agree to be bound by these terms and conditions, and that you have read and understood our privacy policy regarding the collection and use of your personal information.